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It is the festive season? Not for everyone  -  “The holidays can be a sad reminder of the family and friends who are no longer with us, or the friends and family we never had and never will have,”.

Every festive song we hear on the radio, every advertisement we see on the TV is a painful reminder that we are missing someone. For many, there may be an empty chair at the dinner table to cope with.  It may no longer be possible to carry on with certain traditions as the person who was such a part of these traditions has died.

When a loved one has died, the thought of special occasions can fill us with dread. We remember the joys of past celebrations and wonder how we will be able to get through this season when the rest of the world seems to be rejoicing. However hard we try to be part of the celebration, a sudden recollection of our loss can easily bring us down to earth with a bump.  You may feel like hiding away until it is over, but it’s important to remember that the anticipation of a festive event such as Christmas Day is often far worse than the day itself. 

It is possible to make this festive season meaningful, even though it may not be the Christmas you had hoped for. Below are a few ideas that you might find helpful:

  • Spend time with other people if possible and ask for support from friends
  • Do something to honour the person who is no longer with you such as light a candle or share stories
  • Plan at least one thing during the day just for you
  • Accept your emotions whether sad, angry or you want to cry
  • Find some inspirational reading or enjoy some music that you enjoy

To all who have loved and lost for whom the next two weeks won’t be the same, we hope you can find a way through this time and create new special memories as well as remembering the special times you have shared with those who are no longer here

'Right care first time'

 Here at Balderton Surgery we operate an On Call Triage system everyday to deal with on the day emergencies. In the first instance a telephone appointment will be offered with the On Call Duty GP, and if this cannot be dealt with over the phone, an appropriate appointment will be offered. In addition to this we also offer pre bookable/advanced appointments with our GP’s ,ANP's and Nurses.

Please note , our trained Receptionists will ask you some brief questions to ensure you are offered the most appropriate appointment with the Clinician most suited to your individual needs.

 Although 111 is available 24 hours a day, this is not an emergency service, the GP Surgery should be contacted in the first instance, when open. 

Our Surgery opening hours are between 8am & 6.30pm Monday to Friday.

Outside normal surgery hours (evening, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service.  PC24 is an urgent care based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that to not need emergency care.  It is a nurse led service (Monday to Friday) and is supported by General Practitioners in the out of hours period (i.e. anytime that your normal GP practice is closed).  This service is for problems which cannot wait until the next available surgery.  You will be required to provide full information about your problems and will be expected if required to attend PC24 if necessary.  Advice may also be given if attending for a face to face appointment is not deemed to be required.  During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.  For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.


BOOK YOUR APPOINTMENT WITH US ON THE NHS APP

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

https://youtu.be/4nRhmJ_tlI4

 OR YOU CAN SEE OUR ONLINE BOOKING SYSTEM OR SPEAK TO THE RECEPTION TEAM

WE ARE OFFERING APPOINTMENTS FROM TUESDAY 1ST OCTOBER 2019 FOR OUR PATIENTS AGED 65 AND OVER

FOR ALL OTHER ELIGIBLE PATIENTS APPOINTMENTS WILL BE AVAILABLE FROM MONDAY 14TH OCTOBER 2019


EXTENDED ACCESS

  

Did you know you can book an Extended GP Access appointment?
Lombard Medical Centre and Collingham Medical Centre are working in partnership to offer additional evening GP appointments as well as Saturday morning appointments. These appointments are available to Newark residents who are registered with a GP Practice in Newark. 
Evening appointments are available on Mondays at Collingham and Tuesday to Friday at Lombard Medical Centre from 6:30pm-8:00pm.   
Sunday and Bank Holiday appointments are also available.
Please note that these appointments are for non-emergencies and are pre-bookable only.

For further information please contact our reception staff or alternatively click here.


Cervical Smears 

Please note that it may now take 4 - 6 weeks for their result letter to arrive, not the 2 weeks that is quoted in the invitation letter.

This is due to workloads in the laboratories, this does not mean there is a problem with your sample.

Please do not contact the laboratory for outstanding results, or any other enquiry about test results – they cannot discuss results with you and will refer you back to their sample taker.


 

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